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Sourcing & Fulfillment Supervisor

*Valid drivers license required

Who We Are: 

Food is the foundation of good health. Access to fresh, whole, nutrient dense food should be a given for everyone. Unfortunately, for hundreds of thousands of Chicagoland residents it is nearly impossible to find affordable healthy food in their communities. Forty Acres Fresh Market is a grocery business with the mission to increase access to fresh food in underserved communities while revitalizing neighborhood economies. Launched in 2018, Forty Acres Fresh Market currently operates as a mobile produce vendor through pop up produce markets and stands on Chicago's westside, and residential and commercial delivery service throughout the city and western suburbs. Forty Acres is currently in a rapid growth phase as we expand our operations with the goal of opening a permanent brick and mortar store in Chicago's Austin neighborhood.

Who You Are:

Do you want to be part of building a business that is a catalyst for community change? Do you believe that everyone should be able to access affordable fresh food in their neighborhood? Are you interested in rebuilding neighborhoods that have endured years of divestment? If so then this is the company for you. We are seeking a flexible and dedicated problem solver who is eager to use their operations, procurement, and management expertise in a growth stage food business.

The Job:

Forty Acres is seeking a Sourcing & Fulfillment Supervisor to oversee day to day operations for our multichannel (in person markets and delivery service) grocery business. Inventory management is a key part of this job, including: sourcing and purchasing fresh produce from wholesale suppliers, maintaining suitable inventory levels, and identifying opportunities for improvement and innovation. SKU tracking and management is a critical component of the role so knowledge of produce sizing and cases is very important. Strict attention to detail is needed for success.

This is a manager's role with staff supervisory responsibilities. This includes the management and supervision of warehouse and delivery staff for delivery fulfillment, quality control processes, procurement, and inventory management. This person will play a key role in preparing the team for order fulfillment and deliveries. The manager will regularly evaluate and provide reporting on warehouse productivity. This role requires the use of the following types of online applications:

  • transportation planning

  • workflow management applications

  • Google productivity suite

 

This is a hands on position as the manager will work alongside frontline staff.

 

Duties include but are not limited to:

  • Supervise staff of up to 1-3 associates in day to day operations

  • Developing daily operations plans for the team (including order fulfillment, deliveries, inventory management, etc.). 

  • Develop in-depth knowledge of the fulfillment process and the supporting technology used in our production space

  • Troubleshooting production issues and finding solutions to improve efficiency

  • Inventory management including sourcing, purchasing, and supervising the intake process

  • Collaboration with market manager on cross channel inventory management

  • Maintaining accurate production reports and reporting on order fulfillment status to ownership

  • Contributing to continuous improvement of Forty Acres Fresh Market systems and processes 

  • Ensure team compliance with company, state, and local processes and policies

  • Assisting in creating weekly staffing plans, including tracking workload and hours

  • Regularly updating reporting to track role and team key performance indicators

  • Administrative tasks including delivery route preparation, daily customer notification emails, delivery calendar maintenance, and preparing employee work plans

  • Modeling a vibrant, team oriented company culture that promotes individual development and growth 

  • Other duties as the business grows and evolves 

  • Occasional assistance with residential and commercial delivery in company van

  • Occasional order fulfillment including general cashiering - ring up customer purchases

 

Requirements

  • 2-3 years experience in a commercial food business (produce wholesale, kitchen, farm, or grocery delivery business) is a big plus

  • Candidate must be adept with technology and desktop based applications, with intermediate to advanced skill level in Microsoft Office Suite (Excel, Word, Powerpoint, Access, etc.) and/or Google Suite applications (GMail, Calendar, Google Sheets, Google Drive, etc.)  

  • Minimum 1 year of customer service experience

  • At least 1 year experience forecasting staffing, workload, and performance results 

  • At least 2 years of supervisory experience, including managing associate level staff

  • Strong communication skills, including written and verbal.  

  • Extremely flexible and adaptable; adjusts quickly to changing priorities and conditions

  • Copes effectively with complexity and change

  • Maintains stable performance under time pressures

  • High level of professional organization and attention to details

  • High comfort using basic arithmetic to perform daily job duties

  • Valid Driver's License w/ clean driving record

  • Ability to lift up to 50 pounds 

  • Occasional weekend availability 

  • Experience driving cargo vans and larger vehicles 

  • A short math and planning assessment will be part of the interview process

 

Preferred Qualifications 

  • At least 1 year experience auditing transactions and inventory

  • Experience with employee interviewing, training, and development

  • Bachelors Degree/Equivalent experience

  • Experience with Six Sigma or process improvement methodologies
  • Demonstrated enthusiasm for equitable healthy food systems

 

Job Type: Full-time 

Salary: Starting at $50,000.00 per year + quarterly performance based bonuses 

Benefits:

  • Paid company holidays

  • Up to 40 hours paid sick time annually

  • Up to 80 hours paid vacation time annually

Forty Acres Fresh Market is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.

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